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Media5 respects its customers' fundamental right to privacy, and we commit to take great care in safeguarding your personal data. Media5 Marketing Corporation has developed a Privacy Policy that aims to adopt and observe appropriate standards for personal data protection in compliance with Republic Act No. 10173 or the Data Privacy Act of 2012 and its implementing rules and regulations.

While our Privacy Policy sets out the general principles that govern the collection, use, and disclosure of our customers’ personal information, this Privacy Commitment seeks to inform you more specifically about our privacy practices.

We collect and maintain some basic information about you as customers of Media5. We do so for the following purposes:

There are several ways we collect information about you.

Information that you personally give us.

Most of the personal information we have are those that you have given us yourself. You provide us personal information when you:
- Register to our programs or purchase our products or services;
- Get in touch with us to ask about something, file a complaint or request for service;
- Take part in our research and surveys;
- Become our Partner, Vendor, Contractor or Supplier; and/or
- When you apply for a job with us.
Information we collect during our relationship with you

We also collect information as you use our products and services, like when you:
- Use our network, facilities and services;
- Call us through our hotline;
- Use our apps, websites, and self-service channels and portals;
- Join our promos, prize raffles, or rewards & loyalty programs.
Information we collect from other sources

We also collect personal information about you through other activities such as our market research initiatives, when you visit and transact in our stores, when you visit and use our websites and mobile apps, and from our subsidiaries, affiliates, and third-party business partners to whom you have given your consent for them to share your information with us.

There are circumstances where we may need to share some of the information that you have provided us. In these cases, we ensure that your personal information is disclosed on a confidential basis, through secure channels, and only in compliance with the Data Privacy Act and other privacy laws.

We will never share, rent, or sell your personal information to third parties outside of Media5 except in special circumstances where you may have given your specific consent for, and as described in this policy.

In some instances, we may be required to disclose your personal information to our agents, subsidiaries, affiliates, business partners and other third-party agencies and service providers as part of our regular business operations and for the provision of our products and services. This means we might share your information with:

The integrity, confidentiality, and security of your information are important to us. That’s why we strictly enforce our Privacy Policy within Media5 and have implemented technical, organizational, and physical security measures that are designed to protect your information from unauthorized or fraudulent access, alteration, disclosure, misuse, and other unlawful activities.

We also put in effect the following safeguards:

Media5 will not collect, use, or disclose your personal information for any purpose other than those identified in this Commitment, your Service Agreement or our Terms of Service, and any other purpose that you may have given your consent for.

For greater clarity, unless you provide specific consent, we will not:

You are given certain rights in relation to your personal data under the Data Privacy Act. We would like to ensure that we have your consent to continue to collect, use, and disclose your personal information for the purposes that we have identified. We want you to know that you do have choices and can object or withdraw your consent and/or edit your consent preferences at any time.

If you wish to have access to your personal information in our records; or you think that such personal information we have of you is incomplete, not up-to-date, or otherwise inaccurate, you may get in touch with our Data Privacy Officer through the contact details provided below. In some instances, we may request for supporting documents or proof before we effect any requested changes to your personal information.

Media 5 Marketing Corporation

Reliance corner Sheridan Streets

From time to time, we may update our privacy policy and practices to comply with changes in applicable laws and regulatory requirements, to adapt to new technologies and protocols, to align with industry best practices, and for legitimate business purposes.

You will always be provided notice if these changes are significant and, if we are required by law, we will ensure to obtain your updated consent.